Update on Programs during COVID-19

Your health and well-being is important to Family Services and we look forward to seeing you in person again soon. Family Services is following recommendations from the CDC as well as state and local guidelines. Before you visit, or upon your arrival, staff may ask you several screening questions. If you do not feel well or have been exposed to someone with COVID-19, we will ask you to remain home. Family Services will continue to provide you services remotely.  

When you visit our offices, you will notice a few changes we have put into place for the well-being of staff and clients. We have installed extra hand sanitizer stations and have increased cleaning throughout our offices, especially of those high touch areas such as door handles, stair rails  and restrooms. You will also see signs asking all staff and clients to wear a mask and stay 6 feet apart. You may notice that waiting room chairs are spread out and reading material has been removed. Please know that this has been done to help ensure a healthy environment for all. Should a case of COVID-19 occur at Family Services, we will work with the Department of Health to follow all recommendations for contact tracing. 

Thank you for the trust you place in Family Services.  We look forwarding to seeing you again soon!

Brian Doyle

Status on the Availability of Services

Family Partnership Center – OPEN
The FPC building is open Monday through Friday until 7:30pm and Saturday until 2:00pm. The building is closed on Sundays. The community is encouraged to contact individual organizations within the FPC before coming to the site as partner organization hours may vary. Click here  to see the FPC Partner contact list.

The FPC Urban Park is open Monday through Friday from 8:00am-6:00pm and on the weekend from 8:00am-2:00pm.  We look forward to seeing families in the park for safe, social distancing play!

Center for Victim Safety and Support – OPEN
CVSS is available for walk-ins from 9:00am – 5:00pm starting Wednesday, June 24th. In person client meetings are being scheduled, and services continue to be provided remotely as needed. In person accompaniments are limited for certain locations such as hospitals. Hotlines remain open and available 24 hours a day.

Domestic Violence Hotline 845-485-5550 – OPEN
Trained Advocates are available for crisis support, information and referrals 24 hours a day, 7 days a week.

Rape Crisis / Crime Victims Hotline 845-452-7272 – OPEN
Trained Advocates are available for crisis support, information and referrals 24 hours a day, 7 days a week.

After The Bell Program – OPEN
For the fall months, Family Services is offering in-person drop-in programming Monday through Friday 3:00 pm-6:00 pm for elementary youth who attend the Poughkeepsie City School District at the Family Partnership Center. To learn more about our in-person programming contact, Curtiz Simpson, by email at csimpson@familyservicesny.org or by phone at 845-743-0034. All participants must complete an application in advance. (See After The Bell page for registration form).

Family Education Program in Ulster/Orange – OPEN
In-person visits are taking place in outdoor spaces with social distancing and appropriate PPE.  We are also offering remote home visits through ZOOM.

Family Services Administration, Security, Facilities, Operations – OPEN
All services are being provided through a combination of in-person and remote work capabilities.

Family Visitation Program in Ulster County – OPEN
Family visits are being held in the office utilizing social distancing, PPE, and enhanced cleaning protocols.  We are also offering Family visits in outdoor community spaces and through ZOOM.

SNUG – OPEN
Providing most services in person. Shooting Responses are occurring in person and are limited to 50 people in alignment with COVID-19 guidance.

Teen Resource Activity Center – OPEN
TRAC is in-person Monday through Friday from 4:00 pm-7:00 pm for middle school students and 7:00 pm-9:00 pm for high school students. To learn more about our in-person programming contact, Curtiz Simpson, by email at csimpson@familyservicesny.org or by phone at 845-743-0034. All participants must complete an application in advance. (See TRAC page for application form).

Behavioral Health Centers – MODIFIED 
Providing individual, group therapy, and medication management appointments through telehealth. Injection medications continue to be provided by medical staff through face to face visits. Injections will be administered in conjunction with psychiatrist or nurse practitioner.

Intimate Partner Violence Intervention – MODIFIED
Providing full services remotely.

Re-Entry Stabilization Transition and Reintegration Track – MODIFIED
Starting  November 21st, RESTART services will be provided remotely due to COVID 19 restrictions in the Dutchess County Jail.

Sexual Assault Response Team – MODIFIED
Collaborative partner meetings are being held remotely.  Services to victims and survivors are being provided in person.

Sexual Violence Prevention Program – MODIFIED
Providing most services remotely. Some classroom education is taking place virtually depending on school district or college capability.

Supervised Visitation Program in Dutchess County – MODIFIED
Originally suspended due to closing of court facilities, these services are now being provided through video conference.

Ulster Prevention Council – MODIFIED
Providing services remotely. In-person classroom education is not taking place due to school closures, but workshops have been recorded for use by schools as needed.  Please note that although services are not taking place in person, the UPC office is staffed Monday – Friday from 9:00 – 5:00.

Universal Response to Domestic Violence – MODIFIED
Collaborative partner meetings are being held remotely.  Services to victims and survivors are being provided in person.

Domestic Abuse Awareness Classes – MODIFIED
Providing services remotely.

Personal Empowerment and Conflict Education Classes – MODIFIED
Providing services remotely.

Child Care Center in Dutchess County Family Court – SUSPENDED
Due to the fact that the Court is only hearing cases on an emergency basis and most proceedings are postponed, the Center is not operating at this time.

Educational Expedition  – ON HOLD
New free virtual education sessions are on hold.  Please visit our Educational Expedition page to see recordings of Family Services staff as they share their expertise on a variety of topics including: Trauma and the Brain, Adverse Child Experiences, Current Drug Trends and more.