Update on Programs during COVID-19

As a provider of multiple services throughout Dutchess, Orange and Ulster Counties, we recognize that the needs of children, adults and families do not stop during a crisis such as the one that our Nation and the World is experiencing right now. Family Services cares and we are here to help even as we have put practices in place that reduce the person to person contact. Under guidance from the CDC as well as local and state health professionals, starting Friday March 20th, Family Services staff will be working from home. We are committed to meeting the needs of our clients and community partners remotely, and in a few limited circumstances, still continuing face to face services as needed. Due to the nature of some programming taking place in locations that are closed, those services are suspended. Please see below for a list of Family Services programs and their status of availability.

All of us at Family Services wish you and your families well during these challenging times.

Please remain safe and, have faith in the belief that as we practice the necessary precautions, we will get through this!

Brian Doyle

Status on the Availability of Services

Family Partnership Center – OPEN
The FPC is open Monday through Friday until 7:30pm and Saturday hours are only as needed by partner organizations within the FPC. The community is encouraged to contact individual organizations within the FPC before coming to the site. Click here to see the FPC Partner contact list. All visitors to the FPC are asked to park in the lot alongside of and behind the Partnership Center as points of access to the building have been reduced.

Due to mandate from the New York State Department of Parks, Recreation and Historic Preservation, the FPC Urban Park and Gymnasium is closed until further notice.

Rape Crisis / Crime Victims Hotline 845-452-7272 – OPEN
Trained Advocates are available for crisis support, information and referrals 24 hours a day, 7 days a week.

Domestic Violence Hotline 845-485-5550 – OPEN
Trained Advocates are available for crisis support, information and referrals 24 hours a day, 7 days a week.

Educational Expedition  – OPEN
Free virtual education series provided every Monday and Wednesday. Family Services staff share their expertise on a variety of topics including: Trauma and the Brain, Adverse Child Experiences, Current Drug Trends and more. For more information, visit our Educational Expedition page.

Family Services Administration, Security, Facilities, Operations – OPEN
All services are being provided through a combination of in-person and remote work capabilities.

Behavioral Health Centers – MODIFIED 
Providing individual, group therapy, and medication management appointments through telehealth. Injection medications continue to be provided by medical staff through face to face visits. Injections will be administered in conjunction with psychiatrist or nurse practitioner.

Center for Victim Safety and Support – MODIFIED
Providing most services remotely. Limited in-person accompaniments considered on case by case basis. Hotlines remain open and available 24 hours a day.

Family Education Program in Ulster/Orange – MODIFIED
Home visits are being performed remotely and, in some cases, through in person outdoor visits with social distancing.

SNUG – MODIFIED
Providing most services remotely. Shooting Responses are occurring through virtual conference.

Intimate Partner Violence Intervention – MODIFIED
Providing full services remotely.

Ulster Prevention Council – MODIFIED
Providing services remotely. In-person classroom education is not taking place due to school closures, but workshops have been recorded for use by schools as needed.

Sexual Violence Prevention Program – MODIFIED
Providing most services remotely. Some classroom education is taking place virtually depending on school district or college capability.

Universal Response to Domestic Violence – MODIFIED
Providing most services remotely.

Sexual Assault Response Team – MODIFIED
Providing most services remotely.

Re-Entry Stabilization Transition and Reintegration Track – MODIFIED
Providing services remotely.

Supervised Visitation and Family Visitation Programs – MODIFIED
Originally suspended due to closing of court facilities, these services are now being provided remotely through video conference.

After The Bell Program – MODIFIED (Beginning June 1st)
Due to the closing of Poughkeepsie City Schools, After The Bell Programming is not taking place as usual. Staff are currently offering 45 minute interactive sessions online twice a week beginning at 4pm. Children can spend time socializing with others, participate in guided discussions/activities, and engage in physical activity. Story Time with Family Services & Friends is also available for children to watch and listen to staff and friends of Family Services read their favorite childhood books. To view more about this program, visit Youth Services Online.

Teen Resource Activity Center – MODIFIED (Beginning June 1st)
Due to the closing of Poughkeepsie City Schools, the TRAC Center is not open. Staff are currently offering 45 minute interactive sessions online twice a week beginning at 4pm. Teens can spend time socializing with others, participate in guided discussions/activities, and engage in physical activity. A weekly podcast presented by Coach Mo is also available for teens to listen as he discusses the pandemic, how our lives have changed and ways to stay healthy. To view more about this program, visit Youth Services Online.

Domestic Abuse Awareness Classes – SUSPENDED (Soon to be MODIFIED)
Due to the nature of these group services, DAAC is not operating at this time. Staff continues to be in contact with community partners and is developing remote services.

Personal Empowerment and Conflict Education Classes – SUSPENDED (Soon to be MODIFIED)
Due to the nature of these group services, PEACE is not operating at this time. Staff continues to be in contact with community partners and is developing remote services.

Child Care Center in Dutchess County Family Court – SUSPENDED
Due to the fact that the Court is only hearing cases on an emergency basis and most proceedings are postponed, the Center is not operating at this time.