Amy Cole

Amy Cole, Director of Family Support Services

Amy Cole
Director of Family Support Services
acole@familyservicesny.org

Amy is the Director of Family Support Services. In her role as Director, Amy
provides oversight to the agency’s Family Education Programs in Ulster and Orange Counties as
well as the Supervised Visitation Program located at Dutchess County Family Court. In
partnership with the Ulster County Department of Social Services, Amy has secured funding in
2018 to develop a supervised visitation component to the Ulster Family Education Program,
providing parent coaching and support to families who’ve been court ordered to have
supervised visits with their children . Through oversight of these vital programs, Amy provides
professional leadership to staff, holds responsibility for the development and monitoring of
program initiatives and serves as a member of Family Services’ Leadership Team. Amy brings
significant experience to this leadership role having worked over 20 years in the field of child
abuse prevention and family education. Amy holds a Master of Social Work degree from
Adelphi University and a Bachelor’s Degree in Sociology with a concentration in social services
from SUNY New Paltz. In addition, Amy is a national trainer/consultant for Nurturing Parent
Programs, a certified Parenting Journey facilitator, and is considered an expert among her peers
in the field of strengths based family work.

Family Education and Supervised Visitation Programs provide vital supports to families
in the Hudson Valley. The Family Education Program provides intensive home and group based
parent education and intervention services to the highest need families in Ulster and Orange
Counties. The program works with families where there has been abuse or neglect in order to
strengthen the family unit and prevent further abuse thereby avoiding the human and taxpayer
costs associated with out of home placement. Supervised Visitation provides professional
monitors observing interactions between non-custodial parents and their children in a setting

where safe and healthy interactions can take place. Observation reports are provided to the
court to assist Judges in making custody and visitation decisions.